-----Original Message-----
From: Jason Guard [mailto:jasonguard@riseup.net]
Sent: Sunday, June 01, 2008 6:54 PM
To: Janet Prescott
Subject: Vase Grinder not grinding
I've got one of your vase-style pepper grinders. It worked well for a couple months and now the pepper just won't come out. I've adjusted it every possible way and even removed the ceramic grinder and put it back in. Still, it won't let pepper out very often at all. Maybe a little comes out here or there and then nothing until I take it apart again. Can you help me?
XXXX Rosewood Ave
Thank you for your inquiry. It sounds as if the grinding mechanism has stopped working properly. This actually had been a problem when the vase grinders were first introduced. However, this flaw has recently been resolved by the redesign and improvement of the small grey cap piece and ceramic grinder piece. Once these pieces are replaced, the vase grinder
will work as it should.
Since you have included your address, we'll be glad to get those parts out to you ASAP. Should you have further questions, please don't hesitate to contact us. Thanks.
Janet at Kuhn Rikon
Kuhn Rikon Corporation
Phone:1-800-662-5882
Fax: 1-415-883-5985
Questions, comments, or problems should be directed to
webmaster@kuhnrikon.com.]
webmaster@kuhnrikon.com.]
Posts
